Central-command system failed to reach 800,000 vulnerable people at start of pandemic, says report
"Within six months, DHSC and NHS Digital should set out a detailed plan on how they will improve access to, and join-up NHS data systems, to ensure quick and secure access to all patient records." COVID-19: Supporting the Vulnerable During Lockdown, Public Accounts Committee report
The Government’s scheme for supporting those most vulnerable to COVID-19 suffered from poor data and a lack of joined up systems according to a new report.
The Commons Public Accounts Committee says that while the Government had to act rapidly to deliver the shielding programme, it took too long to identify some clinically vulnerable people.
Inviting local clinicians to amend the nationally prepared list eligible for support created a “postcode lottery” and led to an “unacceptable level of variation in local additions”
Meanwhile, once vulnerable individuals were identified, the Government struggled to contact about 800,000 people to offer support and register their needs.
The Committee made several recommendations, including:
A full copy of the report is available here